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Library E-Resources Access Issues: Remote Services and Resources

Active faculty, residents, students and staff of Icahn School of Medicine at Mount Sinai and the Mount Sinai Health System can still access the Levy Library's Resources while off-site by logging in using your Mount Sinai network credentials.

The Levy Library is here to support your research needs when you are working or studying remotely. Below are a list of services and resources to keep you connected to library during this time. 


Remote Access to Library Resources

Interlibrary Loan Services

Need access to an article or book chapter outside of our collection? You can submit a request through your ILLiad account and the article or chapter will be delivered to you if available from a partner institution.


Have a question? Just Ask A Librarian!

Ask A Librarian services are available between 9am and 5pm, Monday to Friday. *Emails received Friday through Sunday will be answered by 5pm the following Monday.

Chat or text for immediate help, or submit your questions online to receive a response within 24 business hours*. 


Research Support Consultation and Appointments (Offered via Zoom)

  • All research consultations will be offered virtually via Zoom. Email us at to request an appointment. Please include a brief (2-3 sentences) summary of your research topic and a sample of a few (3-5) relevant articles on your topic. You can also visit the Library's Education & Research Services webpage to submit a consultation form.


Education Sessions (Offered via Zoom)

  • Email us at 
  • Chat with us is available 9am-5pm, Monday - Friday 
  • Text us your question at (646) 978-2316
  • Call us we're available via phone 9am-5pm, Monday- Friday at 212-241-7793


ISMMS Writing Support Services

  • The ISMMS Writing Support Service provides ISMMS students, PSON students, residents, fellows, and postdocs with 1:1 consultations from an experienced science writer and editor in a collaborative, non-judgmental, and confidential setting. To set up a consultation, visit the ISMMS Writing Support Services page. 

​Contact Us

If you have a general question, you can always reach us at