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Academic Informatics and Technology

ASCIT: Home

ASCIT Office

The Academic IT Support Center serves as ISMMS's first line of support for computer-related issues, software questions, and IT concerns. The Support Center staff are available for walk-in services by email, or phone for all faculty, staff, and students. 


 
 Academic IT Support Center Hours

Monday - Friday

8:00am - 8:00pm
Saturday 12:00pm- 4:00pm
Sunday CLOSED
Closures
  • November 24, 2022                                              CLOSED (Thanksgiving Holiday)
  • November 25, 2022                                              CLOSED (Thanksgiving Holiday)
  • December 25, 2022                                              CLOSED (Christmas Day)
  • December 26, 2022                                              CLOSED (Christmas Day Observed)
  • January 1, 2023                                                    CLOSED (New Years Day)
  • January 2, 2023                                                    CLOSED (New Years Day Observed)

After Hours Technology Support

If you've reached us outside of our regular business hours, please give us a call leaving a detailed voice message for our technicians for the following day's assistance. Or, you can access the MSHS-SOM Self Help Knowledgebase for self-service computing support here: Explore our Knowledge Bases


You can also submit your own service desk ticket requests, track the progress of your open tickets, and view your previously solved tickets all in one window.

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