Academic Informatics and Technology
ASCIT: Home
ASCIT Services
Google Apps for Education:
- Account Login Issues
- Connecting to Google apps via e-mail clients and mobile devices
Levy Library Classroom Reservations:
- Annenberg 10 & 11 floor classroom spaces
Mobile device encryption:
- Intune/Company Portal (Faculty & Staff)
Technology Support
Academic IT Support Center at Mount Sinai
The Academic IT Support Center serves as ISMMS's first line of defense for computer problems, software questions, and IT concerns. The Support Center staff are available for walk-in services by email, or phone for all faculty, staff, and students.
Office Hours:
Monday-Friday: 8:00 AM to 8:00 PM
Saturday & Sunday: 12:00 PM to 4:00 PM
Contact Us:
Phone: (212-241-7091)
Email Address: ascit@mssm.edu
After Hours Technology Support
If you've reached us outside of our regular business hours, please give us a call leaving a detailed voice message for our technicians for the following day's assistance. Or, you can access the MSHS-SOM Self Help Knowledgebase for self-service computing support here: Explore our Knowledge Bases
You can also submit your own service desk ticket requests, track the progress of your open tickets, and view your previously solved tickets all in one window.
For immediate after-hours assistance, please go to https://mountsinaihealth.service-now.com/