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Academic Informatics and Technology


ASCIT Services

Google Apps for Education

  • Account Login Issues
  • Connecting to Google apps via e-mail clients and mobile devices

​Levy Library Classroom Reservations:

  • ​Annenberg 10 & 11 floor classroom spaces 

Mobile device encryption:

  • Intune/Company Portal  (Faculty & Staff)

Academic IT Support Center at Mount Sinai

The Academic IT Support Center serves as ISMMS's first line of defense for computer problems, software questions, and IT concerns. The Support Center staff are available for walk-in services by email, or phone for all faculty, staff, and students. 


Office Hours:

Monday-Friday: 8:00 AM to 8:00 PM

Saturday & Sunday: 12:00 PM to 4:00 PM


Contact Us:

Phone: (212-241-7091)

Email Address:


After Hours Technology Support

If you've reached us outside of our regular business hours, please give us a call leaving a detailed voice message for our technicians for the following day's assistance. Or, you can access the MSHS-SOM Self Help Knowledgebase for self-service computing support here: Explore our Knowledge Bases

You can also submit your own service desk ticket requests, track the progress of your open tickets, and view your previously solved tickets all in one window.

For immediate after-hours assistance, please go to