Academic Informatics and Technology
ASCIT: Home
ASCIT Services
- Software Distribution
- Google Drive Access
- Account Access Issues
- WebCommons - Web hosting for Students
- Remote VPN Support
- Data Storage Services
- Microsoft Zoom
- Microsoft Office 365 (Students)
Levy Library Classroom Reservations:
Mobile Device Encryption:
Technology Services
ASCIT Office
The Academic IT Support Center serves as ISMMS's first line of support for computer-related issues, software questions, and IT concerns. The Support Center staff are available for walk-in services by email, or phone for all faculty, staff, and students.
Academic IT Support Center Hours
|
Monday - Friday |
8:00am - 8:00pm |
|---|---|
| Saturday | 12:00pm- 4:00pm |
| Sunday | CLOSED |
Closures
- November 24, 2022 CLOSED (Thanksgiving Holiday)
- November 25, 2022 CLOSED (Thanksgiving Holiday)
- December 25, 2022 CLOSED (Christmas Day)
- December 26, 2022 CLOSED (Christmas Day Observed)
- January 1, 2023 CLOSED (New Years Day)
- January 2, 2023 CLOSED (New Years Day Observed)
After Hours Technology Support
If you've reached us outside of our regular business hours, please give us a call leaving a detailed voice message for our technicians for the following day's assistance. Or, you can access the MSHS-SOM Self Help Knowledgebase for self-service computing support here: Explore our Knowledge Bases
You can also submit your own service desk ticket requests, track the progress of your open tickets, and view your previously solved tickets all in one window.
please go to https://mountsinaihealth.service-now.com/