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Interlibrary Loan Services: ILL

Contact Us

Interlibrary Loan related inquiries can be directed to (212) 241-3862 (ext. 43862) or submitted through the ILL Contact Form button below. In-person service with ILL staff is available at the Levy Library Circulation Desk Monday - Friday from 8:00 a.m. to 4:00 p.m. excluding holidays.

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ILL Updates

Interlibrary Loan Services  - Changes to the Service

Updated: March 14, 2020

Due to the closure of our libraries and the reduction of services from our lending partners, all MSHS Libraries will be modifying our ILL services and will only be processing requests for articles that can be delivered to users through a valid email address. This change will be in effect from March 14th until further notice.

Patrons are asked to keep any items that are currently in their possession until the libraries have re-opened. Any ILL books that have not been picked up at the library will be returned to their respective libraries at this time and patrons will need to re-submit their request when ILL library services are fully restored. All fines and late fees will be waived during this time. 

All interlibrary loan requests that are for physical loans such as books or media, will not be processed. We will cancel your request and ask that you resubmit your request at a later date when  ILL services are fully restored. 

We ask that should you need information from a book, please submit a request for the page numbers and/or chapter of the book your need. Please note that there are library policies in place that limit the amount of pages that can be sent through ILL, so we cannot guarantee that the entire chapter or all the pages will be obtained from the lending library.

We thank you for your patience during this time and if you have any questions or need assistance during this time, please send us a message us at  

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Need an article or book that's not in the Levy Library collection? Use Interlibrary Loan (ILL) and we will request the item you want from another Library.
NOTICE: Updated March 16 - All requests for physical items will not be processed at this time and will be cancelled. 

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First time user? Click here to create an account and order an item.


Interlibrary Loan Services - ILLiad

The Interlibrary Loan (ILL) service allows ISMMS students, residents, faculty, and staff and MSHS employees to borrow materials from other libraries when an item is not available at Mount Sinai Health System Libraries.  

In order to make an ILL request all users must first register for an ILLiad account. ILLiad also enables you to track the status of your requests, and can provide available articles in PDF format through its Electronic Delivery option. Electronically delivered articles are usually available in 2-3 business days; other requests usually take 7-10 days to fill.

Request Policies and Limits

  • Users can submit up to 20 requests at a time.
  • Users who are working on large projects or are planning to submit more than 20 requests for a single project, must contact the head of the Interlibrary Loan Services department prior to submitting any requests. Please send an email to with your name, status at MSHS or ISMMS, and scope of the project. 
  • We will process up to 10 requests per user, per day. 
  • All interlibrary loan items must either be returned or renewed (if allowed) by the due date. Failure to return any item in a timely manner could result in late, lost, and/or processing fees that have been applied by the lending library. Failure to return an item will result in a loss of interlibrary loan privileges. 

Mount Sinai Health System Libraries subscribes to the National Interlibrary Loan Code of the American Library Association as well as to regional agreements, and adheres strictly to copyright law.