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Interlibrary Loan Services: ILL

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Interlibrary Loan related inquiries can be submitted through the ILL Contact Form button below. 

Contact ILL

Interlibrary Loan Services  - Changes to the Service

Updated April, 9 2021

Please note: Our ability to borrow and lend physical items is currently unavailable due to service interruptions at libraries worldwide caused by COVID-19. 

We thank you for your patience during this time and if you have any questions or need assistance during this time, please send us a message us at  

Login to ILLiad

Need an article or chapter of a book that's not in the Levy Library collection? Use Interlibrary Loan (ILL) and we will request the item you want from one of our lending partners.

NOTICE: ILLiad will be down for server maintenance on Thursday, April 15, 2021 from 9:00AM - 12:00PM. During this time, users will not be able to access their ILLiad account or submit ILL requests. We apologize for the inconvenience.


Login to ILLiad to request an item.

First time user? Click here to create an account and order an item.

Interlibrary Loan service hours are 8:00AM-4:00PM, Monday to Friday. All requests that are submitted after-hours will be processed the next business day in the order that it is received. 

Interlibrary Loan Services - ILLiad

The Interlibrary Loan (ILL) service allows ISMMS students, residents, faculty, and staff and MSHS employees to borrow materials from other libraries when an item is not available at Mount Sinai Health System Libraries.  

In order to make an ILL request all users must first register for an ILLiad account. ILLiad also enables you to track the status of your requests, and can provide available articles in PDF format through its Electronic Delivery option. Electronically delivered articles are usually available in 2-3 business days; other requests usually take 7-10 days to fill.

Request Policies and Limits

  • Users can submit up to 20 requests at a time.
  • Users who are working on large projects or are planning to submit more than 20 requests for a single project, must contact the head of the Interlibrary Loan Services department prior to submitting any requests. Please send an email to with your name, status at MSHS or ISMMS, and scope of the project. 
  • We will process up to 10 requests per user, per day. 
  • All interlibrary loan items must either be returned or renewed (if allowed) by the due date. Failure to return any item in a timely manner could result in late, lost, and/or processing fees that have been applied by the lending library. Failure to return an item will result in a loss of interlibrary loan privileges. 

Mount Sinai Health System Libraries subscribes to the National Interlibrary Loan Code of the American Library Association as well as to regional agreements, and adheres strictly to copyright law.