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Interlibrary Loan Services: ILL

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Interlibrary Loan related inquiries can be submitted through the ILL Contact Form button below. 

Contact ILL

Service Update: COVID-19 Impact on Interlibrary Loan Services

The global pandemic has impacted our usual borrowing network. ILL is a community based practice, and many of our lending partners are unable to lend certain materials due to limited access to their collection, staffing shortages, or other changes to their own operations.

We invite you to still submit your ILL requests, but please be advised that we may not be able to obtain the item in need.

We thank you for your patience during this time and if you have any questions or need assistance, please send us a message us at  

Updated August 2, 2021.

Login to ILLiad

Logo of the ILLiad application

Need an article or chapter of a book that's not in the Levy Library collection? Use Interlibrary Loan (ILL) and we will request the item you want from one of our lending partners.

Login to ILLiad to request an item.

First time user? Click here to create an account and order an item.


Phillips School of Nursing Students, submit your ILL requests here: Phillips School of Nursing Student ILL Request Form

  • Interlibrary Loan service hours are 8:00AM-4:00PM, Monday to Friday.
  • All requests that are submitted after-hours will be processed the next business day in the order that it is received.
  • We will process up to 5 requests per user, per day in the order of submisssion.

Interlibrary Loan Services - ILLiad

Interlibrary Loan Services (ILL) allows ISMMS students, residents, faculty, and staff and MSHS employees to borrow materials from other libraries when an item is not available at Mount Sinai Health System Libraries.  

In order to make an ILL request all users must first register for an ILLiad account. ILLiad also enables users to track the status of their requests, and can provide available articles in PDF format through its Electronic Delivery option. Electronically delivered articles are usually available in 2-3 business days. Request for physical materials can take from 7-14 days to receive depending on the location of the item.

Request Policies and Limits

  • Users can submit up to 20 requests at a time
  • We will process up to 5 requests per user, per day. 
  • Users who are working on large projects or are planning to submit more than 20 requests for a single project, must contact the head of the Interlibrary Loan Services department prior to submitting any requests. Please send an email to with your name, status at MSHS or ISMMS, and scope of the project. 
  • All interlibrary loan items must either be returned or renewed (if allowed) by the due date. Failure to return any item in a timely manner could result in late, lost, and/or processing fees that have been applied by the lending library. Failure to return an item will result in a loss of interlibrary loan privileges. 

Mount Sinai Health System Libraries subscribes to the National Interlibrary Loan Code of the American Library Association as well as to regional agreements, and adheres strictly to copyright law.