Connect to Resources: Accessing Online Resources

OpenAthens streamlines the login process by providing single sign-on access to a wide range of library resources, allowing you to enter your institutional credentials once to access multiple databases and journals.

Need Help?

• Check out our most asked questions about resource access and Open Athens.
• Want to chat about OpenAthens? Contact us at refdesk@mssm.edu
• Having issues accessing a resource? Report an access issue

Email, Password or Authentication Issues?

• For Mount Sinai email, username, and password issues, contact the IT Help Desk:
  • The Icahn School of Medicine at Mount Sinai: 212-241-7091 or ASCIT@mssm.edu
  • The Mount Sinai Hospital and Mount Sinai Queens: 212-241-4357
  • Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai Morningside and Mount Sinai West: 212-523-6486
• To reset your password, use the Mount Sinai Microsoft Password Manager*. *Note: you must have challenge questions set up to use the self-serve online password manager.
• If you are experiencing issues with the Mount Sinai VPN and authentication process, review the help options:
  • IT Security Guide on how to set up and/or troubleshoot VPN and authentication
  • How to access resources without a Mount Sinai email address
  • Contact the IT Help Desk for assistance