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Remote Services: Stay Connected


Updated August 2, 2021: The Levy Library is opened with modified hours and services
For complete details about the services and hours, please visit:

The Mount Sinai Health System Libraries is here to support your research needs when you are working or studying remotely. Below are a list of services and resources to keep you connected to library during this time.


COVID-19 Resources

Remote Access to Library Resources


Interlibrary Loan Services

Need access to an article or book chapter outside of our collection? You can submit a request through your ILLiad account and the article or chapter will be delivered to you if available from a partner institution. Please note: Books requests are not available at this time.


Have a question? Just Ask A Librarian!

Ask A Librarian services are available between 9am and 5pm, Monday to Friday. *Emails received Friday through Sunday will be answered by 5pm the following Monday.

Chat or text for immediate help, or submit your questions online to receive a response within 24 business hours*. 


Research Support Consultation and Appointments (Offered via Zoom)

  • All research consultations will be offered virtually via Zoom. Email us at to request an appointment. Please include a brief (2-3 sentences) summary of your research topic and a sample of a few (3-5) relevant articles on your topic. You can also visit the Library's Education & Research Services webpage to submit a consultation form.


Education Sessions (Offered via Zoom)

  • Email us at 
  • Chat with us is available 9am-5pm, Monday - Friday 
  • Text us your question at (646) 978-2316
  • Call us we're available via phone 9am-5pm, Monday- Friday at 212-241-7793
  • Given that all ISMMS courses are cancelled and meetings of 20 or more people are currently suspended, all education sessions will be offered virtually via Zoom. Check out our Educational Offerings page to learn more about what topics we cover and email us at to request a session for your course or program.

ISMMS Writing Support Services (Offered via Zoom)


​Contact Us

If you have a general question, you can always reach us at