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Scholarly & Research Technologies

Academic IT Support Center: About ASCIT

The Academic IT Support Center (ASCIT) is the first point of contact for requests or issues relating to the technology services provided at the Icahn School of Medicine at Mount Sinai (ISMMS).  We offer a wide range of services, from technical support for hardware and software to pre-travel technology support, software distribution and site authorizations, wireless network access, password resets, and assistance with any other IT-related concerns.

Contact the ASCIT Support Center

  • For help by telephone, call 212-241-7091 to speak with the ISMMS IT Service Desk.  (On campus, simply dial X4-7091.)
  • For help online, Search the support articles in the MSHS-SOM Self-Help Knowledgebase to find answers to your tech questions.
  • To submit a ticket, click here: Submit A Ticket
  • In-person IT Support is available Monday to Friday, 8:00 a.m.–8:00 p.m. ET

Technology Guides

The Academic IT Support Center has many online resources to help get you started with using our many technologies. Visit the Technology Guides page to access them.