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Interlibrary Loan Services: Receiving ILL Materials

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Interlibrary Loan related inquiries can be submitted through the ILL Contact Form button below. 

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Receiving ILL Materials

If you requested a physical item such as a book or DVD, you will be notified via email when your item(s) are ready to be picked up at your designated delivery location at one of the three Mount Sinai Health System Library locations. We do not deliver to any offices or personal addresses. 

Items can be picked up at the Levy Library during circulation hours. If you are picking up items from  from our Mount Sinai West Library or Mount Sinai Information Commons, the library coordinator will contact you when item is ready to collect.

Materials can only be picked up by the person who made the original request (faculty and their proxy borrowers may pick up one another’s requests). If you cannot pick up your ILL materials in person, please contact the Interlibrary Loan Services team.


Borrower Responsibilities

  • Materials must be returned to the library in the same physical condition as when they were checked out. Any item that is returned with visible wear and tear and/or water damage will be required to pay any damage fees imposed by the lending library.
  • Items MUST be returned to the Levy Library Circulation Services desk .
  • Items must be returned on time.  Failure to do so will result in a late fee. Any books not returned within 30 days of the due date will be considered lost and the user will be assessed a lost item fee.  All fines are enforced and may result in disciplinary action according to MSHS Human Resources Policy HR 13.02. Please review the Fines and Fees chart for more information.