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Report A Problem Accessing Library Resources

Report a technical or access issue with a Levy Library resource. A Librarian will get back to you within 24 hours. Questions received Friday through Sunday will be answered by 5pm the following Monday.

Technical or Access Issues include but are not limited to:

  • Broken Links
  • Missing Article or Journal
  • "Host Needed" Error
  • Hitting a Paywall

Unfortunately, we cannot reset your Mount Sinai username or password. If you need assistance with your Mount Sinai network credentials please contact ASCIT.