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Public Health Resources: Cultural Competence

What is Cultural Competency?

"Cultural competence in health care describes the ability of systems to provide care to patients with diverse values, beliefs and behaviors, including tailoring delivery to meet patients’ social, cultural, and linguistic needs."

Betancourt, Joseph R.; Green, Alexander R.; Carillo, J. Emilio (October 2002). Cultural competence in health care: emerging frameworks and practical approaches (PDF). New York, NY: The Commonwealth Fund.